InvGate @InvGate
Whatever you do, with InvGate you'll do it better. We're here to tweet about #ITSM, #ITAM & other techy good stuff. So don't be shy, say hi! invgate.com San Francisco, CA Joined August 2010-
Tweets4K
-
Followers1K
-
Following111
-
Likes275
📚 Done right, a Knowledge Base is one of the most important resouces you can arm your employees with. But it's also easy to get wrong. Here's a list of common Knowledge Base mistakes, and how you can avoid them. blog.invgate.com/knowledge-base…
2
1
4
0
0
View Details
InvGate retweeted
I like how this blog by @InvGate featuring 5 of my favourite #ITSM people, calls out good governance as essential to enterprise service management success. I often feel this is overlooked, and it shouldn't be! buff.ly/3rCWBeO
InvGate retweeted
A good read from @InvGate - five #ITSM industry authorities share what they think are the 3 most important success factors based on their experiences with enterprise service management, good and bad. buff.ly/3ryZjSG #ESM
Gamification has become a go-to strategy to improve participation and engagement. Learn how you can make the most of it in your IT organization. Learn what processes can be gamified, and how to make the best use of this for your teams. blog.invgate.com/gamification-e…
Everyone knows the "employee experience" is important. But have you stopped to think about what that actually means? What strategies can you implement to obtain it? Find out all this (and more!) in our explainer: blog.invgate.com/how-to-improve…
When it comes to the digital workplace, the benefits are enormous -- but there are also considerable risks to keep in mind. Read our list of potential risks, and what strategies to implement to avoid them, here: blog.invgate.com/benefits-risks…
The definitive guide to enterprise service management.... and it's completely free (no email required or anything!) #ITSM #ESM hubs.ly/H0RX-PN0
Did you know that well thought out #ITSM processes can help ensure that #ITAM data is accurate? hubs.ly/H0RsZzX0
Are you guilty of these terrible #ITSM sins? Check out this blog to avoid these nasty mistakes. #servicedesk #ITIL hubs.ly/H0RsYVW0
Adopting #DevOps in your organization? Make sure you have an understanding of Value Stream Mapping too. hubs.ly/H0RsZzV0
You must keep tabs on the validity and usefulness of your knowledge. What might have worked once, might not do so today. This and 9 more tips in this blog. #servicedesk hubs.ly/H0RsZ1x0
When it comes to enterprise service management, you should always start small. As with #ITSM initiatives, “big bang” approaches are both difficult and lengthy (plus, potentially risky). hubs.ly/H0RsYVQ0
Think IT Asset Management doesn't apply to you? NEWSFLASH... it does! It doesn’t matter who you are, what your organization does, or if it’s big or small, #ITAM applies to you. #servicedesk hubs.ly/H0RsZwH0
Documenting known errors for problem management? Here you'll find a list of details that it's important to capture to help your #servicedesk colleagues as much as possible. #ITSM hubs.ly/H0RsZwF0
Remember to keep your CAB meetings pacey – there’s nothing worse than a two-hour CAB meeting in our experience. #ITSM hubs.ly/H0RsZ2s0
Don’t have a problem-management-enabling #ITSM toolset? It makes things more challenging, but not impossible... #ITSM hubs.ly/H0RsZzJ0
We’ve all seen problems that happen again and again. But are you familiar with the approach 'Technical Observation Post" which can yield great results here? #ITSM #servicedesk hubs.ly/H0RsYZW0
Top tip: Knowledge article creation should be part of your overall workflow process for the organization. And articles should not be created after-the-fact, but as part of the problem-solving process. #ITSM hubs.ly/H0RsZxn0
Many organizations require a very visible, and quick, return on whatever funds they initially invest in #ITAM activities, & here we explain how you can do just that. hubs.ly/H0RsYVK0
Stephen Mann @stephenmann
7K Followers 333 Following Chatty man who loves to talk, write and tweet about #ITSM, #IT, #servicedesk, #custserv, #tech & life. Now back as an ITSM industry analyst with @ITSM_tools #AR
Greg Sanker @gtsanker
2K Followers 1K Following Empowering Excellence in IT Service Management. Author IT Change Management: A Practitioner's Guide #CIO #Author #Speaker
Roy Atkinson @RoyAtkinson
16K Followers 10K Following Business Advisor | Industry Analyst | Writer | CEO #CX #tech #ITSM Podcast: Reach Your Do Point® https://t.co/1s3CrrfhcV
ITSM.tools @itsm_tools
3K Followers 424 Following Helping the #ITSM community, we're an independent, #ITSM-focused analyst firm bringing you useful ITSM articles, reviews, best practice, and Oxford commas.
Sophie Danby @SophieDanby
2K Followers 181 Following ITSM Marketing Consultant. Pretending to be interested in IT. Thoughts are personal (or stolen from a clever person).
GamingWorks @gamingpaul
2K Followers 393 Following Retired, but still championing Attitude, Behavior & Culture as the number one critical success or fail factor for organizations to succeed.
Kenneth Gonzalez @ken_gonzalez
3K Followers 3K Following I'd define myself, but I prefer to be enigmatic... Follows, @'s, RTs & Favs != endorsements. My tweets & opinions are my own, not my employer. (he/him)
ServiceDeskInstitute @sdi_institute
5K Followers 3K Following SDI is the place for #servicedesk & #ITSM professionals to connect, share, learn, network and keep up-to-date with the latest in the IT service industry.
HappySignals @HappySignalsLtd
568 Followers 278 Following Leading Employee Experience Management Platform for IT
Barclay Rae 🧀 @barclayrae
5K Followers 2K Following Consultant, podcaster, writer. @barclayrae.bsky.social. Cheese consumer. Glaswegian Londoner. My opinions.
https://x.com/CoinNg4... @CoinNg46799
11 Followers 130 Following https://t.co/6WOxkCuvEk https://t.co/bkaaHD0ZdU 9161290392https://minipay-invite.onelink.me/kxHS/cxyu1qfl/https://x.com/CoinNg4
Lorena Gemignani @lorenagemignani
43 Followers 74 Following Lic. en Administración y Dirección de Empresas Growth Marketing Manager Profesora Growth Marketing en Coderhouse
SoftwareReviews @SW_Reviews
2K Followers 1K Following As a division of @infotechRG, we are the 'how-to' source for improving the B2B software experience.
Deplorable Clothes @DeplorableWear
8 Followers 53 Following
SecureCentral @SecureCentralAP
2 Followers 7 Following
Not a Bot @RichRiff
760 Followers 4K Following
Digital 8 Mindset @Digital8Mindset
2 Followers 109 Following
Just Dan @DanWa5her3
102 Followers 824 Following
Paul Turner @PT_ITSM
172 Followers 362 Following 'Often, it's not where you end up, it's how you got there.' Customer Support Manager, Digital & IT, NHS Lothian. Falkirk/CarlisleUtd. British. #OwnTheNorth
ServiceDeskCoach @TheSDCoach
6 Followers 123 Following Service Desk Coach | Fixing IT chaos with fun & results ⚡| 10+ yrs, 20+ teams | Free ‘Soup Thermometer Guide’: DM ‘SOUP’ 🥣!
The white @The_white_pDm
41 Followers 882 Following
tomohiro abe @atombb1973
292 Followers 2K Following ぼーっとした感じで行きたいな、と。とあるSI会社のシステム部門で働いています。サッカーは浦和を応援しています。宮崎出身。
Ova Gamardo @ovagamardo
124 Followers 564 Following
Kris Lipman @krislipman
1K Followers 3K Following EV & Tech junkie obsessed with Tesla! SpaceX, Starlink, Boring Co., Neuralink & xAI fan. Stuck with ICE in an EV world. 🇦🇺⚡🔋🚀
Eric Fronden @EricFronden
1 Followers 2 Following
Paul MERINO @SEUILS
292 Followers 560 Following Process Scientist - Trainer - Strategic Navigation - Management by Flow - EN-ES-FR C2 - P99.96 - I Provide Focus of Energy #TOCOT #TameFlow 🌏 #ProcessMining 📈
Ελπίδα Παπα... @ElpidaPapageo
6 Followers 22 Following
Jyoti Chopra CBRM @jyotichopra1013
3K Followers 3K Following Proud Mother of @AyushChopra24 & @WonderAnanya | IT Director| #PMP, #BusinessRelationshipManagement #ITSM | Master Trainer- Podcast
Arumugam kannan @sixface0324
1 Followers 28 Following
Matt Pieterse @mpieterse_42
2 Followers 594 Following
Joseph Guay @GuayJoseph
257 Followers 742 Following Administrateur principal, Infra & Architectures TI chez Korem
CorrelationNotCausati... @FisherStats
199 Followers 7K Following To consult the statistician after an experiment is finished is often merely to ask him to conduct a post mortem examination.
Matias Manzotti @matman_83
671 Followers 3K Following No hay ninguna contradicción en que la inflación baje y los precios suban (más lento que antes). Un billón en español tiene 3 ceros más que un billion en inglés
Mathias Roetto @mathiroetto
502 Followers 4K Following Contador Público-Enjoying-Educacion Financiera Ondas Elliot
Freeman @cbes_freeman
66 Followers 674 Following
Naye Alejandre @AlejandreNaye
195 Followers 2K Following Criptomonedas Nft btc invertir bolsa de valores finanzas Economía data analistica
El Maestro de Shopify @maestro_shopify
229 Followers 2K Following 🥇 Experto en Shopify | 💻 Optimización de tienda en línea | 💎 Especializado en CRO | 📈 Optimización de la tasa de conversión 🫶 | 📩 DM abiertos
Zakir Yusoff @zacky979
9 Followers 180 Following
William Toll @utollwi
12K Followers 13K Following B2B Marketing Executive- Love: #Cloud | #Cybersecurity | #SaaS | #B2B | #Boston @utollwi.bsky.social Curation & Posts by me, not my employer @ElisityInc
FinStrat Management @finstratmgmt
664 Followers 3K Following FSM provides accounting, finance, and reporting services for early-stage companies and the investors who back them.
Angel I. Quiles @i_quiles
88 Followers 445 Following SEU de la UTN San Rafael. Docente. Fundador de www. huarpesit/ Mentor de emprendedores. Consultor de proyectos de innovación. Hincha de river
Humux @Humux_rd
2 Followers 70 Following Humux brinda productos y servicios a empresas de software para mejorar sus procesos de desarrollo, calidad del software y reducir los costos de mantenimiento.
CaV @cybercharlesav
24 Followers 2K Following
Jon Leighton @jonleighton88
496 Followers 1K Following Delivering Success Digitally (& Analogue!) Husband, Dad 1st. Proud #Nexthinker #DEX Customer Success | Community Builder | Leadership | Coach. (he, him, his)
Seba Gilbert @sebagilbert
5K Followers 5K Following Amante de mi esposa y delirante de mis hijos. Fanático del fútbol, la UC y el rock. Emprendedor furioso. Viajero y caminante... and I believe in a better world
unicis_tech @UnicisTech
304 Followers 4K Following Apps & COSS Platform for SMEs and startups that assist the #legal, #privacy, #cybersecurity, and #compliance staff #Atlassian #FaaS #SaaS https://t.co/lyX5grfGXp 🚀
Ali Moha @AliMoha35598292
164 Followers 2K Following
(-;-) @NCG193
70 Followers 497 Following
Przemysław Ignaciuk @IgnaciukPrzemys
1 Followers 125 Following
khalid karim STEMKITA @khalidkarim
33K Followers 911 Following
Latamcode @wearelatamcode
17 Followers 148 Following Let´s growth together, you dream it, we build it and people love it!
Stephen Mann @stephenmann
7K Followers 333 Following Chatty man who loves to talk, write and tweet about #ITSM, #IT, #servicedesk, #custserv, #tech & life. Now back as an ITSM industry analyst with @ITSM_tools #AR
Greg Sanker @gtsanker
2K Followers 1K Following Empowering Excellence in IT Service Management. Author IT Change Management: A Practitioner's Guide #CIO #Author #Speaker
Roy Atkinson @RoyAtkinson
16K Followers 10K Following Business Advisor | Industry Analyst | Writer | CEO #CX #tech #ITSM Podcast: Reach Your Do Point® https://t.co/1s3CrrfhcV
ITSM.tools @itsm_tools
3K Followers 424 Following Helping the #ITSM community, we're an independent, #ITSM-focused analyst firm bringing you useful ITSM articles, reviews, best practice, and Oxford commas.
Joe The IT Guy @Joe_the_IT_guy
7K Followers 85 Following Native New Yorker. Loves everything IT-related (& hugs). Passionate blogger & social media addict.
Sophie Danby @SophieDanby
2K Followers 181 Following ITSM Marketing Consultant. Pretending to be interested in IT. Thoughts are personal (or stolen from a clever person).
Claire Agutter @ClaireAgutter
4K Followers 339 Following Interested in anything that makes IT work better. Director @ Scopism - the home of service integration and management. https://t.co/T8Yqjk2EBf
GamingWorks @gamingpaul
2K Followers 393 Following Retired, but still championing Attitude, Behavior & Culture as the number one critical success or fail factor for organizations to succeed.
Ivor Macfarlane @ivormacf
1K Followers 72 Following Ageing service management pontificator and author. Mostly retired, occasional ITIL or Devops trainer.
Kenneth Gonzalez @ken_gonzalez
3K Followers 3K Following I'd define myself, but I prefer to be enigmatic... Follows, @'s, RTs & Favs != endorsements. My tweets & opinions are my own, not my employer. (he/him)
Barclay Rae 🧀 @barclayrae
5K Followers 2K Following Consultant, podcaster, writer. @barclayrae.bsky.social. Cheese consumer. Glaswegian Londoner. My opinions.
Charles T. Betz @CharlesTBetz
5K Followers 2K Following VP Principal Analyst, Enterprise Architecture, Forrester Research. I survey & talk to people about how digital and IT organizations operate at scale.
Phil @pjmorr
603 Followers 2K Following If you have to do it more than once, automate it. That started back in the '80s and wow look what we have now!
Aman Kumar @coolaman0079
105 Followers 1K Following Life as a sculptor, wants to make a masterpiece out of you !! ♉
ROBERT OLIVAREZ @RobertOlivarez
62 Followers 286 Following CyberSecurity Engineer,IT Security Analyst , Threat Intelligence & Vulnerability Mgmt Engineer.
Ana Yasmeen @anayasmeen
159 Followers 554 Following
Jim @jimmotes
307 Followers 609 Following Veteran CISO, avid photographer, and dog lover who believes cake is a diet food. Twitter Rule # 1: Don't self destruct just for some online validation.
Arlan McMillan @arlanmcmillan
31 Followers 106 Following
jeantags @jeantags
166 Followers 152 Following Amusing and entertaining in less than 140 characters.
Peter Jarrett @Peter_Jarrett
844 Followers 4K Following General Manager @BusinessAspect. I help business leaders with IT Strategy, Operations, Digital Transformation, Innovation and Emerging Technology.
🦾 Cyber Honeypot �... @cyberhoneypot
6K Followers 5K Following 🤖 #DataBreaches #CyberSecurity #Phishing #SocialEngineering #Security #ThreatIntelligence #Malware #SolarWind #CyberAttack #CyberCriminals #Hackers 🛡
Sorcerer Supreme of C... @Sorcererofcyber
10K Followers 10K Following Global CISO | Cyber Resilience & Digital Trust | Board Advisor | Turning Complexity into Clarity
Ryan Maloney @rmaloney
322 Followers 1K Following Infosec nerd & entrepreneur. Probably backpacking the PNW. Currently Managing Director @NetSPI
Valentin Giraud @XCtzn
166 Followers 104 Following Pentester & other IT stuff -- OSCP, CRTE, CISSP -- Former Network Security Engineer. Interest in: Cloud, Web, and Internal. Formerly branded WorldCitizen
Scarlett Bayes @ScarlettBayes
569 Followers 532 Following Tweets are my own. LinkedIn: https://t.co/uKBtoQxd5I…
Juan Carlos Herrand M... @jcherrand
123 Followers 335 Following
InvGate LATAM @invgateLA
1K Followers 2K Following Hagas lo que hagas, con InvGate podrás hacerlo mejor ¡Tu vida en el trabajo ahora es más fácil! Publicamos sobre #ITSM, #ITAM y buenas prácticas de tecnología.
ITAM Reddit @ITAM_Reddit
381 Followers 376 Following Have something to share about #ITAM, #SAM, #ITSM or #ITIL? Post it to the ITAM Reddit and I'll automatically share it!
Ana Montaño Medina (... @AnaMontano
6K Followers 3K Following Feminista. Internacionalista. Todos los derechos para todas las personas. El corazón en la #4T. Tuits a título personal.
Carla Humphrey @C_Humphrey_J
41K Followers 1K Following Abogada ITAM, Doctoranda en Gobierno y AAPP IUOG-UCM. IFE,exConsejera Electoral IEDF. TEPJF. ONUMujeres. Consejera Electoral del INE. Mujeres en Plural IWF 50+1
Sergio Silva C. @srgsilvac
5K Followers 2K Following Estudié economía en el CIDE, historia en Harvard. Con los Pumas aunque ganen.
Alberto Diaz-Cayeros @diazcayeros
5K Followers 566 Following Mexicano orgulloso, migrante renuente. Economista ITAM, Politólogo Duke. Senior Fellow CDDRL, ex Director Centro Estudios Latinoamericanos, Stanford University
Blanca Heredia @BlancaHerediaR
20K Followers 5K Following Politóloga, feminista, trabajo sobre educación y desarrollo.
Isaac Katz 🇲🇽�... @econoclasta
91K Followers 219 Following ✡️ Katz: acrónimo en hebreo de Sacerdote Justo ✡️ Economista, liberal. Por un México más libre y más próspero.
ITAMS @ITAMSolutions
941 Followers 930 Following Advisory Services, #ManagedServices and Resourcing for #ITAsset & #LicenceManagement - #ITAM #SAM - The UK's first @IAITAM authorised training organisation
ITSMTransition @ITSMTransition
787 Followers 509 Following Enabling Excellence in IT Service Management. #ITSM
ITSM Catwoman @ITSM_Catwoman
340 Followers 74 Following ITSM needs a new order - Catwoman is just the one to bring it on
ValorizeIT @valorizeit
1K Followers 2K Following Father, Digital Transformist, Influencer, speaker, Changemaker, entrepreneur, agile enthusiast, globonaut and excellence nerd.
Brattlie @digital_brat
125 Followers 0 Following I'm currently not using X. You can find me on LinkedIn.
Harald Biedermann @HarryBiedermann
7K Followers 7K Following Austrian Railwayer, IBMChampion & BMC ( all weather and distance) #biker, #ITSM proven, often #analytical but also #creative & #intuitive, tweets are mine!
Joe Ryan @ITSM_Help
188 Followers 376 Following Passionate about family, sports and helping my clients deliver exceptional service and support to their clients.
Sanjeev NC @yenceesanjeev
15K Followers 3K Following Bootstrapping @supermeme_ai. Marketing @stitchflowHQ. YT - SaaS Tamil Tweets on Primary: MicroSaas. Memes. Satire videos Secondary: Product. SaaS. Tech culture
Vihtu @vihtupy
3 Followers 15 Following
Jon Morley @JonMorleyITSM
2K Followers 3K Following Award winning digital & tech pro. Experienced in many sectors. Fan of #dcfc #agile #itsm #devops #people #fieldsports & a proud Adoptive father.
Matt Hooper @VigilantGuy
3K Followers 211 Following Works @dynatrace - Investor @UIBGlobal @TheFutbolCoin Crypto, enterprise tech, ITSM DevOps, wannabe KiteSurfer, Bostonian
3arongo 🇮🇹🇧�... @calvinebarongo
2K Followers 2K Following Clean Energy Data Consultant @AfDB_Group | Data, AI Safety & Climate Specialist | UNIBO Alumni 🇮🇹 | Cars, photography & life | Views are my own 🇰🇪🇲🇿
David Wright @Dai_Wright
962 Followers 1K Following
Lorenzo Armenta Fonse... @lorenzo_kila
932 Followers 1K Following Enterprise Agile Coach, Certified SAFe 5 Program Consultant, Management 3.0 and Lean Change Management Facilitator
Paola Beltrán @paola_fbeltran
239 Followers 1K Following Geek, Cursi, Artesana, Escritora de tiempo libre.... Ciclista por decisión! !!!
IT Institute @itinstituteorg
627 Followers 248 Following Nos especializamos en impartir los cursos oficiales de las principales y más reconocidas metodologías y marcos de referencia de TIYou might like
Jon Morley
@JonMorleyITSM
2K Followers
Claire Agutter
@ClaireAgutter
4K Followers
SysAid
@sysaid
10K Followers